Warranty

THREE-YEAR LIMITED WARRANTY

ELLAI products are made with high-quality materials and workmanship to provide customers with products that are built to last. If any defects in material or workmanship are detected during normal use within the first three years of purchase, including the replacement of any product or product part that you consider to be defective, ELLAI will provide replacement parts free of charge. We are not responsible for any damages that result from improper installation, repair, or maintenance. This warranty applies only to the original purchaser. Proof of purchase and evidence of damage will be required in the case of a claim.

ELLAI recommends that installation be performed by a licensed, professional plumber. ELLAI will not be held responsible for any damage or product failure due to improper installation, misuse, or failure to use a licensed professional. ELLAI is not responsible for any removal or installation costs.

This Three-Year Limited Warranty will be voided if:

The installation recommendations were not followed.

The product has been moved from its initial place of installation.

The product has been modified.

The product has been subjected to improper maintenance, abuse, misuse, excessive use of chemicals, accident, or other damage.

ELLAI makes no implication that products comply with any or all local building or plumbing codes. It is the consumer's responsibility to determine local code compliance. This warranty extends to the original purchaser and first consumer.

ELLAI is not liable for any incidental, consequential, or special damages associated with the return, replacement, installation, or use of your product. This includes freight costs, labor, travel time, lost profit, home damages, and other contingent liabilities and costs, including, without limitation, costs associated with experts, investigations, analyses, attorneys, and other professionals and services.

The ELLAI warranty is a comprehensive and explicit limit of liability, and any matters outside its scope are not covered by or the responsibility of ELLAI. Certain states have variances regarding implied warranties, and in those situations, we remain fully compliant.

Warranty Registration

Proof of purchase is required to validate this limited warranty. ELLAI encourages you to register your product upon purchase to create a record of ownership at ellai.com. Registration is voluntary and not required to maintain your limited warranty rights.